Activities:

The Public Services Company was founded in 1996 as a Kuwait Closed Shareholding Company owned mostly by government institutions with a paid-up capital of KD 3,000,000. In June 2003, PSC’s organization structure was changed as the Kuwait Finance House (with 80% share) and Al-Awqaf Foundation (with 20% share) joined together to run its business operations.

PSC’s provides both business-to-consumer (B2C) and business-to-business (B2B) programs in various fields such as Health Insurance, Contact Centers, IT solutions and others. PSC has developed close collaboration with its clients and partners and its industry solutions enable organizations to manage and optimize customer relationships across multiple touch points, including telephone, Internet, field, retail and other distribution channels.

One of PSC’s monumental success stories is the build-and-operate-transfer (BOT) project in 2002 of the National Health Insurance System and PSC is still at the helm of this huge project to date. PSC is embarking on numerous projects among them is the TPA Project for Medical Claims and Services Management.

MB Ties:

Al-Shahed claims that the company in managed by the MB.

Ties to the West:

Company website lists Microsoft and CISCO Partner as technology partners.